Alert: Elevations CU Members are receiving scam emails phishing for your account info

Elevations CU members are receiving scam emails indicating that online access to their credit union account has been blocked (example below). These emails are NOT from Elevations CU. Elevations CU only sends an email to a member in response to that member making a service request or query by email.

DO NOT respond to these emails. Specifically DO NOT CLICK on any links in the email.

If you've responded to this email then contact Elevations CU immediately at 303.443.4672 or 800.429.7626.

Elevations CU goes to extraordinary lengths to keep your account information private and secure. For more information read these Security Alert FAQs.

Here's how the scam email works: The fake email appears to use a security feature Elevations CU has in place—If a member attempts to log onto online banking and fails a third time, the member is then locked out. However, Elevations CU NEVER asks you to respond to Elevations CU with an email link as this phish requests. If you were really locked out, you would have to initiate contact with Elevations CU to get it unlocked. Elevations CU then authenticates the member through passwords and account information. The important thing to remember is that Elevations CU NEVER contacts you for account information via email. If you ever get an email that appears to come from us, pick up the phone and call us.

 

Example of the scam "Phish" email

Here's an example of the wording of the phish we've received:

Subject: Important Action Required
From: "U of C Federal Credit Union "

We've noticed that you experienced trouble
logging into University Of Colorado F.C.U on 25/10/2005.

After three unsuccessful attempts to access your account, your
Online Profile has been locked. This has been done to secure your accounts
and to protect your private information.U of C
Federal Credit Union is committed to
making sure that your online transactions are secure.

You may unlock your profile by going to: [fake link appeared here]

If you should have any additional questions or concerns, please contact
Customer Service at: [fake email address appeared here]

Thank You for using U of C Federal Credit Union !

Federal Credit Union Online Reference Number: 284386

End of scam email

 

October 2005

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